01. 30-day money-back guarantee
We want you to be happy with your Nabyga Learning workshop. If you're not satisfied with your purchase, you may request a full refund within thirty (30) days of your order date. This applies to both online payments and manual transfers.
02. How to request a refund
For online payments, our reseller Paddle is the Merchant of Record and handles refunds. You can request a refund directly through paddle.net using the email address on your order, or by contacting us and we will forward your request to Paddle.
For manual bank or mobile transfers, contact Nabyga Learning on WhatsApp at +968 7155 2969 with your access code and transfer receipt, and we will process the refund back to your original transfer method.
03. After the workshop starts
After a workshop has been delivered in full, the workshop fee is generally non-refundable, since the service has been provided. If exceptional circumstances apply (for example, the workshop was cancelled by us, or you were unable to attend for a documented reason), please contact us and we will review your request in good faith.
04. Workshops we cancel or reschedule
If Nabyga Learning cancels a workshop before it takes place, you are entitled to a full refund of what you paid, regardless of when the workshop was scheduled. If we reschedule a workshop and the new date does not work for you, you may request a full refund instead.
05. How refunds are issued
Refunds are returned to your original payment method. Online payments are refunded through Paddle and typically appear on your statement within 5–10 business days, depending on your bank. Manual transfers are returned via the same channel you used to pay.
06. Contact
Questions about a refund? Contact Nabyga Learning on WhatsApp at +968 7155 2969.